Early 2013 absfilament was founded as a brand of Helian Polymers by Ruud Rouleaux. As an expert in the field of additives and masterbatches for the plastic industry he set out to develop high quality 3d printing filament.
In the past few years absfilament has established itself as the innovative, cutting-edge developer of high quality ﬁlaments for FDM 3D printing. After an initial pilot year in 2013 and rapid expansion in 2014, absfilament has invested in 6 production lines to accommodate and sustain a wide range of 3D printing materials, suited for most FDM 3D printers.
Development and production of the filaments, as well as quality control and testing on a variety of printers are done in-house by a multidisciplinary team of experts to ensure quality on all levels. It is absfilament’s goal to both educate and guarantee a great customer experience. With partners like Eastman Chemical Company and a worldwide network of distributors of resellers, absfilament aims to bring the best user experience to a worldwide audience.
absfilament is committed for providing high quality, cost-effective 3D printers with excellent services. Our motive is to provide easy to use devices with outstanding user experience which will revolutionize the 3D printing world. Our products provide application in a wide range of industries and are capable of delivering high accuracy results. We have tied up with XYZ printing , which is one of the world’s leading 3D filament manufacturer.
Links on this Site to third-party websites are provided solely as a convenience to you. Access to any other third party website linked to this Site is at your own risk and absfilament.com is not responsible for the accuracy or reliability of any information, data, advice or statements made on those sites. absfilament.com does not control the third-party websites and does not endorse or make any representation about such third-party websites, any information found there or any results that may be obtained from using them.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a returns or exchange.
In order to protect your rights, please check the item is correct and completed immediately after you receive it. If the product is defected or damaged during the delivery, please contact customer service immediately.
To be eligible for a return, your item must be UNUSED and in the same condition that you received it, restocking fee may apply. It must also be in the original packaging, the end-user is responsible for any damage incurred during shipping.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. A 15％ restocking fee will be applied to the item(s) you returned.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
To return your product, you should file a return case with us first by sending us an email to firstname.lastname@example.org and include the following information in your email:
1. Order/ Invoice No
2. Item(s) you wish to return
3. Reason for return
4. Your name, email, address, and contact number
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.